Feedback
Gigablue welcomes feedback and questions related to our carbon dioxide removal activities.
Who can contact us
This mechanism is open to local communities, indigenous peoples, regulators, NGOs, stakeholders near project areas, and members of the public.
How to submit feedback
Submit your feedback here: feedback@gigablue.co
What to expect
Acknowledgement within 5 business days
Initial response within 15 business days
Resolution or explanation of next steps within 30 business days, where possible
If more time is needed, we will inform you.
How feedback is handled
All feedback is logged, reviewed by a designated responsible officer, and considered in project management.
Where feedback cannot be adopted, we provide a clear explanation.
Respectful engagement
Gigablue is committed to respectful, culturally appropriate engagement and values local and indigenous knowledge.
No one is disadvantaged for raising concerns.